Call, WhatsApp or email our team in Sandton, Johannesburg. If your question is about a loan agreement, your lender is the best place to start.
Mon–Fri 8am–6pm · Sat 9am–1pm
Or email [email protected]
Closed on Sundays and public holidays.
Choose whichever suits your moment. All of them reach our team.
0860 467 826
+27 860 467 826. Quick chats during business hours.
[email protected]. We reply as soon as we can in business hours.
Sandton City, Sandton, Johannesburg. By appointment only.
Here is where we are and when we are open.
| Monday – Friday | 08:00 – 18:00 |
|---|---|
| Saturday | 09:00 – 13:00 |
| Sunday & public holidays | Closed |
Lender payouts usually run Mon–Fri, 8am–6pm, so applications made outside those hours wait for the next business day.
InstantFund
Sandton City, Sandton
2196 Johannesburg, Gauteng, ZA
By appointment only. Please call ahead.
Pick your reason and we’ll point you to the right place.
Skip the queue and start the free 5-minute form. No need to email us first.
Most questions are already answered in the help centre, which often saves a call.
Sent to our compliance team. We aim to respond within 5 working days and to resolve within 20.
Call 0860 INSTANT right away. We will help you alert the lenders involved and report it to SAFPS. Or email [email protected].
If our team can’t resolve your issue with the referral service within 20 business days, or you have a dispute with a lender, the South African credit framework has free, independent routes. Use them.
For disputes with NCR-registered credit providers. Free and independent.
The industry regulator. You can check the registration of any lender on its public register.
Five minutes to apply. One form, sent to NCR-registered lenders. No need to call us first.